01
Map before we connect
Every integration starts with a written data flow: fields, direction, cadence, system of record. No code until that page is agreed with the person who runs operations.
Custom Shopify
When standard apps don't fitIntegrations that don't break when you're not looking.
Shopify certifies the basic connectors itself. What costs money is making your real pricing, inventory, order and fulfilment rules fit through them, and knowing the moment they stop. We map every field, make every write safe to retry, and give your operations lead a dashboard they can read.
Is this you?
What merchants say in the first email.
- Orders reach the ERP late, wrong, or twice
- Inventory in Shopify disagrees with the warehouse
- A connector someone set up that nobody understands or trusts
- Customer data that reaches Klaviyo with gaps
- Reconciling by hand every week
What you get
The result, in plain terms.
One written data map: which fields, which direction, which system of record
Writes that cannot double-create, and replays that cannot corrupt the ERP
Sync health visible to your team, with alerts before customers notice
A runbook for the failure modes: ERP down, 3PL webhooks out of order, rate limits hit
A nightly reconciliation that verifies instead of corrects
What it costs
Prices before you say yes.
Tracking and marketing tool setup
$350–$950
GA4, Pixel, Merchant Center, Search Console, Klaviyo. From the small-jobs menu.
Integration project
$15K–$60K
Connector configuration and mid-market sync at the bottom; custom sync architecture at the top.
Enterprise multi-entity sync
Scoped separately
Multi-entity, multi-currency programmes are quoted on their own after discovery.
Every fixed fee includes QA, release, meetings and a 30-day warranty. No hourly invoices. Full bands and payment terms on the pricing page.
The first step
Start with an integration health check
Tell us which systems talk to Shopify and what goes wrong. We reply within one business day with what we would look at first and a fixed price for the audit.
How we do it
The way we work on this.
02
Idempotent by default
Every write is keyed so retries cannot double-create. Every webhook is logged and processed once.
03
Observable from day one
Queue depth, sync lag and error rates on a dashboard your ops lead can read, from the first day it runs.
04
Failure modes documented
What happens when NetSuite is down, when the 3PL delivers out of order, when Klaviyo throttles. Each is written down where on-call can find it.
After it ships
Launch is the midpoint.
Integrations rot as the systems on either side change. Every integration ships with monitoring and a monthly plan option, so the engineers who built it are the ones who maintain it.
Monthly plans from $800Tools on this work
NetSuiteBrightpearlCeligoShipStation, ShipHero, ShipBobKlaviyoGorgiasRechargeShopify Admin API (GraphQL)Shopify Flow
FAQ
About this work.
The questions merchants ask before saying yes. Straight answers, including the ones that lose us work.
Also from the studio
If the problem is next door.
Performance and technical debt
Fix a slow, overcomplicated Shopify store and prove the numbers are real: speed, app bloat, and the tracking your ad spend depends on.
B2B and operations
Wholesale and operations that hold up on Shopify, including B2B without Plus, and the ERP, 3PL and order rules that keep them running.
Migrations
Move to Shopify from Magento, WooCommerce, BigCommerce, Salesforce Commerce, Square, Squarespace or Wix without losing what already works: traffic, data, integrations.
Start small
Send us your store URL.
We'll tell you what we see.
A senior engineer reads your store and replies within one business day: what is slowing it down, whether your tracking can be trusted, and what we would fix first. It is free, there is no call, and nothing is sold on the reply. If you would rather talk, the 30-minute call is with the same people.